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17 things we've learned as we celebrate 17 years in business!

6/1/2026

 
1. Do quit your job two days before your wedding, because working for yourself is blooming brilliant. Yes, it’s hard work and yes it can be challenging, but nobody checks your holiday entitlement 😎

2. It’s ok to stay small. Our expertise has grown enormously from the news-led PR where we began, but we remain a team of 1 (supported by fellow freelance pros as needed). That’s been a conscious decision, and it allows me to build really strong client relationships as an outsourced member of your team.

3. It’s not who you know, it’s what’s you know. That’s not to say good contacts and researching and maintaining media relationships aren’t super important, but great coverage will always be about a great story. 
4. The press release isn’t dead – your strategy should be much wider but there is still no substitute for the credibility trusted media coverage wins.

5. Work with people who value you and what you do. Great client relationships are key, and that’s a two-way street.
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6. Say yes, even if it pushes you out of your comfort zone, you grow so much by embracing the new.
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7. But don’t be afraid to say no. If capacity is tight or the client or project doesn’t feel the right fit, it’s ok to pass (occasionally 😉)

8. Keep learning – especially important in the fast-changing media landscape. Embrace it, it’s exciting.

9. Build a great pool of pros to call on. Because you can’t do everything and having trusty contacts you can lean on or recommend pays dividends.

10. Make time to network, not just to foster new business and partnerships, but because a coffee with like-minded freelancers is often just the ticket.

11. Don’t neglect your own PR & Marketing because you’re so busy managing everyone else’s (a  little guilty here 🙃)

12. It’s ok if you don't spend all your time on social media when you’re not at work – busman’s holiday anyone?

13. AI isn’t just here to steal your job, and you’d be a fool not to learn to work with it.

14. Make sure you make time to switch off. Completely. You can take your laptop on holiday but try not to open it.

15. Do have office dogs, because all the best ideas come to you on a walk, it never fails 🐶

16. Don't undervalue yourself, 17 years is a whole lot of experience.

17. Set goals, but also make time to look back and see how far you've come.

Here’s to us – and to all our wonderful clients, thank you to being part of our story 🥂

How to write web copy that converts

4/3/2026

 
You have seconds to convince a web visitor to stay on your site – so how do you write the copy that keeps their attention? We’ve put together a few tips to get you on track…

KNOW YOUR AUDIENCE
First things first, be clear on who you are talking to, what makes them tick and most importantly, how does your product/service/offering help them?
 
FOCUS ON THEM, NOT YOU
We just can’t emphasise this enough. Your website isn’t about you, how you started out, what you’re proud to offer, it’s about them, their problems, and how you can solve them. Keep that at the forefront, all the time.

BE CLEAR & CONCISE

You have seconds to convince your web visitor to stick around, so don’t put them off with jargon or essays.

People scan copy (reading only 20% of a page’s content on average) so use clear language & short sentences.

​Infographics can super useful when you need to go into more detail. 
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BE HUMAN
Imagine you’re having a face-to-face conversation and take that approach with your copy. What do you really need to say? Being conversational builds a better connection. Use ‘you and ‘your’ to speak directly to your reader.
 
EMPHASISE ACTION
Deploying compelling and clear CTAs throughout your website is super important, but if you want more people to buy, subscribe, or contact you for more information, don't wait until the call to action to bring it up. Make sure your copy is setting out how this action will bring this benefit.

WRITE WITH SEO IN MIND
Naturally integrating keywords into your content is the way to go (as opposed to the ‘keyword stuffing’ approach of old, which now does more harm to your rankings than good). Focus on enticing meta titles and descriptions and answering users’ search queries. If you want to focus on SEO, invest in the right expertise.

MAKE TIME FOR PROOFING
We don’t subscribe to the ‘write your copy and then cut 50% of it in the proofing stage’ approach (because your copy should be better than that). But proofing is a really important part of the process, make time to revisit every word and check it’s playing its part.

BRING IN A PRO?
We’re not just saying it because we do it, but outsourcing your copywriting can save time, money and a lot of headaches. If you have the time and the team to do it in-house, go for it. If you get to the stage where your new website is stalling because the words just aren’t coming, seek some help. Copywriters are masters at bringing clarity to copy that converts. And, frankly just getting it done. 

Making the most of the season - Spring PR tips

3/1/2026

 
It’s that feel-good time of year - which presents the perfect opportunity to put a Spring in your step and press refresh on your PR & marketing activity.

Here are a few ideas to get you started...
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  • Spring cleaning – Spring is all about new beginnings and it’s a great chance to have a good all-round tidy up when it comes to your PR & marketing output. Get up-to-date and tackle those projects you’ve been stalling on.

  • Refresh content – review and refresh any areas that could be better, whether it’s an update of your website, marketing materials, social output or internal comms activity. Now’s a great time to take stock – and a little refresh can go a long way.

  • Be colourful – Spring is a great chance to spruce your colour palette and introduce fresh visuals too. Play with pastels and instantly lift your messaging. It’s a time of positivity and looking forward, so make the most of it.

Need a hand? We’re here to provide the PR & marketing support you need, when you need it – whether that’s a little or a lot. Get in touch and we’ll be happy to chat more.

Hello Spring!

The Power of Personalisation! Benefits of working with a small PR agency

12/19/2025

 
Looking to get your PR in shape for the new year ahead but not sure where to start?

We look at the benefits of working with a smaller PR agency just like us, and how this personalised approach can deliver significant value to your business, without blowing your budget.
  • Tailored approach

One of the key benefits of partnering with a small PR agency is the personalised attention you receive.

​Unlike larger agencies that may juggle multiple clients simultaneously, a small agency can focus on understanding your business and goals – and devise a more tailored PR strategy.
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  • Flexibility:

PR often needs quick decision-making and a flexible and agile approach to strategy - and a smaller agency can deliver on both. With fewer layers of bureaucracy, you get swifter action, helping you to stay ahead of the curve.

  • Senior expertise:

Working with a small PR agency often means having direct access to seasoned PR professionals, including agency owners. In larger agencies, senior expertise may be reserved for high-profile clients.  Years of experience, personalised to you and your budget.

  • Stronger collaboration:

Smaller PR agencies tend to work more closely with their clients. We’re very much about becoming part of your team - fostering a strong partnership and going the extra mile for you.
  
  • Cost-effective:

For businesses with limited budgets, small PR agencies can offer cost-effective solutions without compromising on quality. You get a personalised strategy from a seasoned pro that’s flexible and more accessible to small and medium-sized businesses.

We provide the PR & marketing you need – when you need it. Get in touch to find out more about how we can help you.

Copy first - design second

7/25/2025

 
It can be a bit of a chicken and egg moment, which comes first when building your new website – copy or design?
It should be your copy - and here’s why:
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Your website is all about your messaging, and that’s in your copy.

​The whole form and flow of your site is led by what you want to say.

​Designers don’t leave boxes for you to populate – they build formats to share your content in the best possible way.

​That content shapes your entire site.
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By providing your copy before your designer gets to work, they get:
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  • a structure to follow
  • a clear picture of your key messaging and what you want your website to say and do
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And that saves a whole lot of back and forth, rebuilding pages because you’ve changed your mind. (You’re allowed to change your mind – but it’s much easier to crack the content with your copywriter before the design process begins.)

Designers need to understand what you want in terms of:
  • Menu options
  • Headings and sub-headings
  • Buttons & CTAs
  • Text and visuals
  • Site navigation/page links
  • Downloads/sign-up forms etc
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Iron out your copy first, and you iron out everything you want your website to say and do.

A solid base for the design & development phases to launch from.

We write and design websites (in that order!) If you need a hand, get in touch. ​

What's wrong with 'we'?

3/7/2025

 
​Ask somebody to sit down and write about their business and it usually goes a little something like this:

“We have been established since… we work with… we work across… we provide solutions for… we pride ourselves on…”

Without realising it, they’ve fallen into the bad copy trap at the very first opportunity.
Because when it comes to copywriting ‘we’ is a bad, bad word.

Why?
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Truth is your business isn’t really about you – it’s about your customers.

And they don’t want to hear about you – they want to hear about themselves, about their problems, their needs and their solutions.

So how do you avoid the ‘we’ trap?

The trick is to flip the way you approach your copy – stop thinking ‘we’ and start thinking ‘you’ instead.

There are few words in the marketing world as powerful as you.

It engages your customers, it personalises your content and it makes it oh so easy for them to relate to what you’re offering and quickly see how it benefits them.

By routing out and rewording each ‘we’ you very quickly change the way you approach your copy, and in turn, the way you approach your customers.

You’re more direct, more compelling, and more likely to get results from your content.
A small change that has a really big impact.

We come to the rescue of plenty a project that has stalled at the copy stage. Not sure whether to handle your content in-house or outsource to a pro copywriter? Check out our blog to help you decide.

5 reasons why your press release isn't being picked up

1/9/2025

 
We’ve established the press release is far from dead (if you missed it, read the blog here). Done right, it has the potential to generate significant media coverage and the brand credibility that comes with it. But it can be a big blow if your well-crafted copy fails to catch the attention of journalists and goes unnoticed.

What’s to blame? In this blog post we look at 5 common reasons that might stop your press release being picked up by the media - and explore the (often really easy) ways you can overcome them.
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1. Your press release looks like spam
Journalists get a lot of emails. Your subject line needs to grab their attention – but you need to be really careful that it doesn’t look like spam. Don’t mark it URGENT and don’t write READ THIS. Using your headline usually does the trick. Keep it punchy and direct.

2. Your press release is attached
Newsrooms are inundated with press releases (and journalists get a lot of emails, we’ll just say that again). If you attach your press release, somebody has to open it before they decide whether they’re interested in the story. And they might not. Pasting the press release into the body of your email is much more effective. (You can always attach it too to cover all bases).

3. Mass mail fail
Sending your press release to a generic distribution list or irrelevant media outlets can significantly reduce its chances of being picked up. It’s so important to spend time researching your contacts so that it reaches the right people. Otherwise it's a waste of everybody's time. You should also avoid mass, impersonal mailouts. Personalise your outreach - address the journalist by name, add a short note explaining why your story is relevant to their audience, start to build a rapport.

4. Lack of imagery
A story needs an image – especially in today’s digital age, and providing one boosts your chances of press release success. If your press release lacks compelling visuals, such as high-resolution images, infographics, or videos, it’s unlikely to capture attention. Make sure those visuals are good to go, so the journalist doesn’t need to do any sourcing or chasing. Insert a link for multiple images and videos so they are easy to view and download.

5. Lack of newsworthiness
One of the biggest reasons for your press release being ignored – it’s not newsworthy enough. To be newsworthy it needs to be timely, relevant and impactful. Press releases that are ready to be copied and pasted, with little editing and all the info, quotes and images provided, make busy journalists happy. But they have to tell a really good story too. If it's not newsworthy, don't expect it to get picked up.

Need a hand winning media coverage? Get in touch to find out how we can help.

Authenticity & AI – welcome to the PR of 2025!

12/5/2024

 
It’s that time of year when everybody likes to make a prediction or two, and when it comes to PR, there are two big buzzwords for 2025.

Authenticity and AI

Rather contradictory? Bear with us a minute…

51. Authenticity first

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In our digital world – where we’re seeing a rapid increase in AI driven technology – emotional connections and the human touch are more crucial than ever.

Authenticity is just that – and in 2025, we expect to see brands adopting a more personal and relatable image and being more human in the way they communicate their messaging and interact.
Why? Because consumers are more discerning than ever, seeking genuine connections with brands that align with their values.
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Genuine stories, transparent communication, and a commitment to ethical practices will resonate with audiences, fostering trust that stands the test of time.
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2025 will see a surge in purpose-driven communication too. Brands that authentically align with social and environmental causes will strike a chord with consumers who increasingly value purpose over profit. PR professionals will weave these narratives into their strategies, demonstrating that their brands are not just selling products but making a positive impact on the world.

2. Enter AI (second)

​Want to know which messages will strike a chord with your consumers?

AI is the ultimate data maestro, turning raw information into actionable insights. More and more PR strategies are expected to leverage AI to analyse vast amounts of data, uncovering trends, preferences, and opportunities. This data-driven approach ensures that communication efforts are not just intuitive but also backed by concrete evidence.

Personalised communication strategies will become the norm, ensuring that each interaction resonates with the unique preferences and interests of the target audience.

Our Conclusion:

Authenticity comes first – and that means the human touch must always come first. But there's no doubt AI is an incredibly powerful tool, and should absolutely be harnessed to maximise efficiency and insight in PR strategy. As long as it's led by a human. 
Not a bad marriage, after all?

Read our earlier blog on AI & Copywriting here ​

Why press releases are still a key part of the PR strategy

10/17/2024

 
Is the press release dead? You’re forgiven for asking given the huge change that social media has had on the media landscape. But the answer is very much no – this building block of PR still has its place, and if you’re neglecting it as part of your PR & marketing strategy, you could be missing an important trick.

Here we give you some of the key benefits of a good (big emphasis on the 'good') press release... 
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1. Messaging
A press release isn’t a place for fluff – it’s a place for facts. Your press release will bring together your key messaging in one succinct document, agreed across your team. This in itself is a key piece of the PR strategy, pinpointing your story and objectives and ensuring everyone is on the same page.

2. Credibility
Journalists still rely on press releases – in a sea of information they provide a credible source of information. And stories that are packaged in the right way and sent to the right people are far more likely to win you the coverage that you need.

3. Contacts
Building relationships with journalists and bloggers is key – and sending well-packaged press releases that are relevant, timely and a darn good story, is a great way to do it. Newsdesks are inundated and journalists will look to contacts they trust.

4. Coverage
Nothing boosts credibility like having your brand’s name, products and messaging communicated through trusted media titles. Targeted press releases are still one of the most effective ways to achieve this.
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5. Strategy
Your press release is a great foundation to build the rest of your PR strategy on. Re-purpose it for your website, share it in your newsletters and email campaigns, tie-in any paid advertising and be sure to plan your social media around its release and the coverage it generates.
 
Need a hand winning press coverage? Our journalist-led PR is a good place to start, get in touch so we can help. 

The benefits of hiring a copywriter

6/12/2024

 
You know your business better than anyone else, so when it comes to getting down content for your website, blog & promos, you can handle it yourself, right?

So many clients come to us having tried this approach first. So why doesn't it work? Should you outsource to a copywriter from the outset to save your time & energy?
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Here we give you some our top reasons for turning to a professional.

1. Expertise
You're the expert in your industry - and we're the expert in ours. Combine all that expertise and it's a win-win. You know your message, and we know how to get that message to your potential customers. Taking any brief and turning it into the fast, accurate copy you need is what we do.

2. Clarity
From inside a business, it can be really difficult to retain a sense of perspective. You get caught up in the past, or in your great ideas for the future, and today’s message gets muddled. An outsider’s perspective can be gold dust. And key to any good copywriter’s skill-set is the ability to quickly absorb every inch of your business and see how to convey what is important (and what isn’t) with clarity. This is easy when you’re outside looking in. A copywriter won’t be clouded by irrelevant information – and neither will your audience.

3. Professionalism
Let’s take a website as an example here. You invest in a well-designed site because it has to look spot-on. But your content has to be spot-on too. It needs (most importantly of all) to convey that clarity outlined above and that’s where a professional pen can bring real bang for buck. How often have you seen a beautiful website undone by poor copy that is confused or typo-ridden? Effective design is great way to build brand, trust and reputation. But poor content planning and inarticulate copy can quickly undo all of it.

4. Copy to deadline
Maybe you’re confident in your ability to get a good job done – but do you have the time and the inspiration? We’ve seen many projects stall simply because the person tasked with getting the copy together is stuck for inspiration or time (or both). Copywriters and content planners are great for getting stuff done. You won’t be bottom of our to-do list. 

5. Clear project lead
Too many pens can spoil the copy. We’ve seen so many businesses struggle to produce content because everyone has different ideas. Outsourcing to an expert really helps to ease inter-departmental arguments.  Of course, we take all views on board – but we use them to agree a template, style and tone for content, led by our outside expertise. And then we get on with it.

6. Your time back
Writing great content comes naturally to us – it’s what we do day in and day out. If it isn’t your day job, it’s very time-consuming – that lingering task you know you need to prioritise, but never quite do because you’ve got a hundred other things to do first. Hire a copywriter, cross it off your list – and get your time back.

Talk to us about outsourcing your copy & content to a pro
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